In terms of the camera zoom does not work issue, We have added more detailed product Description for the camera zoom.Digital zoom: 16x(auto focus is not supported, Optical zoom is not supported.)The camcorder zoom belong to the “digital zoom”, don’t belong to the “optical zoom”.The camera is designed without “auto focus” feature and the camera didn’t belong to the “auto focus”.the camera has the “digital zoom” function that can be zoomed in or out using the camera w/T button. In terms of the camera screen went green issue, We have added more detailed product Description for the camera screen.Memory card: Support SD memory card and MMC card, 4GB up to 32GB.(The SD card is not included in the package, need to purchase separately)please format The memory card through this camera for the first time use (SD card is not included in the package).how to format The memory card: Please press the “menu” Button, then press the “right” Button to go to the right menu. (Press the ”down” button) Go down all the way on the menu, there is a “format” option, press the “OK” button to choose “Yes”. In terms of the only imports audio without video to computer when trying to upload issue, We have added more detailed product Description for the camera connect to the computer.Please turn on the camera, insert the av＆usb cable into the camera and computer port separately.The computer will automatic install driver and the computer screen will display the driver installation is complete.Please press the camera “mode” Button to choose the camera “msdc ”mode, then open the U disk, the camera files can be seen. In terms of the camera record button not always working issue, We have added more detailed product Description for the camera record button.Record video mode: please press the “mode” Button Go into the ”record video mode”, then press the ”red dot record button” to start to record videos.
- 【Multifunctional Camcorder】This video camera max supports 1080P(15FPS) AVI Video Resolution, 24M(6000×4500) JPEG Image Resolution. 3.0 inch LCD Screen and supports 270°rotation, 16X digital zoom, built-in fill light, Anti-shaking, Face Capture, Beauty Function, Self-timer, Webcam function, Pause function, USB 2.0, TV Output and so on.
- 【Webcam Video Camera】The digital camera has a Webcam function. When you want to video chat with your friends or family but without a cam on your computer, you may need this function. By connecting the computer with a USB cable, then choose the “PC CAM” mode as a webcam. Please download the software “AMCAP” before using the PC-CAM function, then enter the video interface, and then you can video chat with your friends.
- 【Pause Function】The camcorder supports the pause function, a good choice for YouTube and Vlogging. You can continue the recording in the same File without restarting a new one. And then you can download the video to your computer through a USB cable and then edit it before uploading to your social media.
- 【Recording While Charging】The digital camera comes with two 1500mAh 3.7V rechargeable batteries(Model: NP-FV5) One full-charged battery can be sustainably used for 60-90 minutes. Or you can record videos while charging, in this case, you can record long enough videos as you wish and no need to worry about battery drains. The digital camera supports SD card 4GB to 32GB(The SD card is not included in the package, and please format the SD card before using this camera).
- 【Portable Camcorder】The camcorder is small and lightweight, portable for you to carry around. The camcorder can support external LED light and standard tripod but NOT support external microphone(LED light and tripod are not included in the package). The camcorder supports a one-year warranty. If you have any problems or concerns, please feel free to contact us. Our friendly customer service will do our best to solve your problem within 24 hours.