In terms of the camera does not work well with computer issue,we have added more detailed product description for the camera connect to the computer.How to connect the camera to the computer:Please turn on the camera,insert the USB cable into the camera and computer port separately.The computer will automatic install driver and the computer screen will display the driver installation is complete.Please choose the camera “MSDC “mode,then open the U disk,the camera files can be seen.Do not disconnect the camera with computer when downloading files.To prevent data loss, do not insert or remove the memory card in the camera when USB connecting with computer. In terms of the camera doesn’t have focus issue,we have added more detailed product description for the camera focus.The camera hasn’t auto focus,the zoom belong to the “Digital Zoom”,don’t belong to the “optical zoom”.The camera is designed without “auto focus” feature and the camera didn’t belong to the “auto focus”.The camera has the “digital zoom” function that can be zoomed in or out using the camera W/T button. In terms of the camera external microphone doesn’t work issue,we have added more detailed product description for the external microphone.When you switch “OFF” to “0dB” or “+20dB”, the light will be flash then off for power saving, but the microphone is in the pick up condition.When the light is flashing for a long time or it always flash during use, indicates the power is very low and need to change a new battery.External microphone sensitivity switch: “OFF” is for power off, “0dB” is for normal pickup, “+20dB” is for sensitivity enhancement pickup, which is suitable for long distance pickup.Please check the 3.5mm connector cable carefully,plug the 3.5mm connector cable into the microphone socket and camera microphone socket.（Attention：should be insert completely）You can install the microphone to the camera to record a video, then you can use camera to record a video without the microphone.
- 4K Video Camera:3.0 inch capacitive touch screen,available with 270 degree rotation,13 megapixels CMOS image sensor,48.0 MP image resolution,4K 2880×2160 (24FPS) video resolutions,IR-CUT light filter,IR night vision,Webcam and WIFI wireless transmission function. 3.7V 2500mAh rechargeable battery(Model:NP-FV5 Plus, package included). Please charge the battery up to 8 hours the first time you use it.If it full charged can be sustainable 2.5-3.0 hours.
- 4K Wifi Camcorder: WIFI Connection Function,enable remote view, image capture and video shooting.”NovaCam” application installation(For more details about how to install,please read the user manual), “NovaCam” APP turn your smartphone or tablet into a real-time remote to control the camcorder (Effective range: 9.8 feet).The “NovaCam” APP can download files from the camera to the Mobile phone or Tablet,support Android and IOS devices.
- Camera with External Microphone and Wide Angle Lens:The 4K camera come with external stereo microphone.High-quality microphone is very useful in conference ,symposium,media interview, speech,course record and film.The microphone use X-Y stereo Pickup Technology,Low Cut Filter to reduce noise.The 4K camera come with 0.39x super Wide Angle Lens.It can shoot more clear and stable sound image localization and beautiful photos.
- Camera Camcorder Features:Ultra hd mode, auto power-off, face capture,anti-shaking,beep sound with internal microphone, speaker,LED light, USB port 2.0,TV output PAL/NTSC,multi-Languages,operating system requirements Windows 7/10/2002/XP/Vista.The 4K camera can support storage external SD/TF card.(128GB at maximum,the sd card not included)The 4K camera can support standard tripod.(the tripod not included) Please Note: The battery working time will be shorten in the IR Night Vision and WIFI mode.
- Perfect Gift:Lightweight and small camera easy to carry and store,high-class material and advanced technology,record important events(wedding, birthday party, sports events, tourist attractions).Use the camera to share your life with your close family or friends, give you a beautiful happy memory in your life.The Camera support one month free replacement or refund,one year warranty.If you have any questions, please feel free to contact us and we will give you a best solution within 24 hours.